{"id":12057,"date":"2026-10-17T15:47:59","date_gmt":"2026-10-17T15:47:59","guid":{"rendered":"https:\/\/www.jelenov-greben.si\/sl\/?page_id=12057"},"modified":"2026-10-17T15:49:24","modified_gmt":"2026-10-17T15:49:24","slug":"pogosta-vprasanja","status":"publish","type":"page","link":"https:\/\/www.jelenov-greben.si\/en\/pogosta-vprasanja\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12057\" class=\"elementor elementor-12057\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d304c7 e-con-full e-flex e-con e-parent\" data-id=\"6d304c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24af494 elementor-widget elementor-widget-html\" data-id=\"24af494\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Antonio:wght@600&family=Manrope:wght@400;600;700&display=swap');\n.jg-visit{--jg-brown:#b48b61;--jg-dark:#5a3e26;--jg-cream:#fff0db;--jg-sand:#f7efe4;--jg-text:#4a4038;--jg-green:#4f7a4a;font-family:Manrope,sans-serif;color:var(--jg-text);}\n.jg-visit *{box-sizing:border-box;}\n.jg-visit h1,.jg-visit h2,.jg-visit h3{font-family:'Antonio',sans-serif;text-transform:uppercase;letter-spacing:.02em;margin:0;line-height:1.1;}\n.jg-hero{position:relative;width:100vw;margin-left:calc(50% - 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Select a topic or scroll down.<\/p>\n      <\/div>\n      <nav class=\"jg-cats\">\n        <a href=\"#obisk\">Visit and entry<\/a>\n        <a href=\"#hranjenje\">Animal feeding<\/a>\n        <a href=\"#skupine\">Groups<\/a>\n        <a href=\"#restavracija\">Restaurant<\/a>\n        <a href=\"#nastanitve\">Accommodations<\/a>\n        <a href=\"#prakticno\">Practical information<\/a>\n      <\/nav>\n\n      <div class=\"jg-faq\">\n\n        <div class=\"jg-group\" id=\"obisk\">\n          <h3>Visit and entry<\/h3>\n          <details><summary>Is there a fee to enter the property?<\/summary><div class=\"jg-a\"><p>No. Admission for individual visitors is free.<\/p><\/div><\/details>\n          <details><summary>When can I see the deer?<\/summary><div class=\"jg-a\"><p>Deer viewing and visits to the property are possible every day between 8:00 and 20:00, including Sundays and holidays.<\/p><\/div><\/details>\n          <details><summary>Do I need to register in advance for my visit?<\/summary><div class=\"jg-a\"><p>No reservation is required for individual visits. Advance notice is required only for bus groups.<\/p><\/div><\/details>\n          <details><summary>Are dogs allowed?<\/summary><div class=\"jg-a\"><p>Yes, dogs are allowed to walk around the property accompanied by their owners, but they must be on a leash at all times. Please keep your dog under control at all times and make sure it does not chase our animals.<\/p><p>Dogs are not allowed in the restaurant, caf\u00e9 and shop.<\/p><\/div><\/details>\n        <\/div>\n\n        <div class=\"jg-group\" id=\"hranjenje\">\n          <h3>Animal feeding<\/h3>\n          <details><summary>Can I feed the deer?<\/summary><div class=\"jg-a\"><p>Yes. Feeding is individual, one package of pet food costs \u20ac1.00.<\/p><\/div><\/details>\n          <details><summary>What can we feed deer?<\/summary><div class=\"jg-a\"><p>Feed deer and hinds exclusively with food purchased from a <strong>At Mom&#039;s Store<\/strong> (open daily 8:00 \u2013 19:00) or in <strong>Jelenov greben cafes<\/strong> (open daily 8:00 \u2013 20:00).<\/p><\/div><\/details>\n          <details><summary>Is it safe to approach deer?<\/summary><div class=\"jg-a\"><p>The animals are domesticated, but we ask for your consideration. During the breeding season (May \u2013 June), observe hinds with their young from a distance, and during the rutting season (autumn), do not approach the red deer with pointed antlers and larger red deer. More about this on the page <a href=\"\/en\/ogled-in-hranjenje-jelenov\/\">Deer viewing and feeding<\/a>.<\/p><\/div><\/details>\n          <details><summary>Are the animals on the property at all times, regardless of the weather?<\/summary><div class=\"jg-a\"><p>Yes. Deer and mouflon are on the property all day, every day of the year \u2013 regardless of the weather conditions.<\/p><\/div><\/details>\n        <\/div>\n\n        <div class=\"jg-group\" id=\"skupine\">\n          <h3>Groups<\/h3>\n          <details><summary>How do I announce a group?<\/summary><div class=\"jg-a\"><p>Bus groups must announce their arrival in advance at <a href=\"mailto:info@jelenov-greben.si\">info@jelenov-greben.si<\/a> or by phone <a href=\"tel:+38635829046\">+386 (0)3 5829 046<\/a>Larger groups are not allowed to arrive without a guided tour.<\/p><\/div><\/details>\n          <details><summary>How much does a guided tour cost?<\/summary><div class=\"jg-a\"><p>A guided tour of the homestead and deer costs \u20ac2.00 per person.<\/p><\/div><\/details>\n          <details><summary>Can a group take a bus to the property?<\/summary><div class=\"jg-a\"><p>Bus access to the property is only possible with prior notice and if parking spaces for buses are available.<\/p><p><strong>On weekends<\/strong> Access by bus is not possible. Please park your bus in the parking lot at the Olimje Monastery.<\/p><\/div><\/details>\n        <\/div>\n\n        <div class=\"jg-group\" id=\"restavracija\">\n          <h3>Restaurant<\/h3>\n          <details><summary>When is the restaurant open?<\/summary><div class=\"jg-a\"><p>The restaurant is open from Tuesday to Sunday between 11:00 and 21:00. It is closed on Mondays.<\/p><\/div><\/details>\n          <details><summary>Do I need to book a table in advance?<\/summary><div class=\"jg-a\"><p>On weekends and holidays, we recommend making a reservation in advance. At that time, we accept reservations for lunch at <strong>12:00, 12:30 and 1:00 p.m.<\/strong>and for dinner at <strong>6:00 PM, 7:00 PM and 7:30 PM<\/strong>.<\/p><\/div><\/details>\n          <details><summary>How can I reserve a table?<\/summary><div class=\"jg-a\"><p>You can reserve a table by email at <a href=\"mailto:info@jelenov-greben.si\">info@jelenov-greben.si<\/a> or by phone <a href=\"tel:+38635829046\">+386 (0)3 5829 046<\/a>.<\/p><\/div><\/details>\n          <details><summary>Are dogs allowed in the restaurant?<\/summary><div class=\"jg-a\"><p>Unfortunately no. Dogs are not allowed in the restaurant.<\/p><\/div><\/details>\n        <\/div>\n\n        <div class=\"jg-group\" id=\"nastanitve\">\n          <h3>Accommodations<\/h3>\n          <details><summary>How can I book accommodation?<\/summary><div class=\"jg-a\"><p>You can book your accommodation directly at <a href=\"\/en\/nastanitve\/\">website<\/a>, by email to <a href=\"mailto:info@jelenov-greben.si\">info@jelenov-greben.si<\/a> or by phone <a href=\"tel:+38635829046\">+386 (0)3 5829 046<\/a>.<\/p><\/div><\/details>\n          <details><summary>What are the booking and cancellation conditions?<\/summary><div class=\"jg-a\"><p><strong>Reservation:<\/strong> The accommodation reservation is confirmed with an advance payment of <strong>30 % of the total amount<\/strong>The remaining amount is paid upon check-in or check-out.<\/p><p><strong>Cancellation:<\/strong><\/p><ul><li>at the latest <strong>4 days before arrival<\/strong>: we will refund your advance or take it into account for a new appointment,<\/li><li>less than <strong>4 days before arrival<\/strong>: we do not refund the advance payment.<\/li><\/ul><\/div><\/details>\n          <details><summary>What time is check-in and check-out from the room?<\/summary><div class=\"jg-a\"><p>Check-in is possible between <strong>1:00 PM and 7:00 PM<\/strong>and check-out is between <strong>8:00 and 11:00<\/strong>.<\/p><\/div><\/details>\n          <details><summary>Is the wellness included in the room price?<\/summary><div class=\"jg-a\"><p>For guests of Penzion Rebeka and Karolina, wellness is included in the basic room price.<\/p><p>Guests of Penzion Pod grebenom and Sob Jelen wellness pay extra:<\/p><ul><li>adults: <strong>\u20ac20.00 per person per day<\/strong><\/li><li>children from 7 to 15 years old: <strong>\u20ac10.00 per day<\/strong><\/li><li>children up to 7 years old: <strong>free of charge<\/strong><\/li><\/ul><p>Children can use the wellness during <strong>9:00 and 16:00<\/strong>.<\/p><\/div><\/details>\n          <details><summary>When is breakfast and is it included in the price of the night?<\/summary><div class=\"jg-a\"><p>Breakfast is served every day between <strong>8:00 and 10:00<\/strong>.<\/p><p>Breakfast is included in the room price for guests of Penzion Rebeka in Karolina, Penzion Pod grebenom and Sob Jelen.<\/p><p>Guests staying in apartments at Penzion Karolina pay extra for breakfast:<\/p><ul><li>adults: <strong>\u20ac12.00 per day<\/strong><\/li><li>children from 7 to 12 years old: <strong>\u20ac8.00 per day<\/strong><\/li><li>children up to 7 years old: <strong>free of charge<\/strong><\/li><\/ul><\/div><\/details>\n          <details><summary>Are pets allowed in the accommodations?<\/summary><div class=\"jg-a\"><p>Pets are allowed in Penzion Rebeka in Karolina and in Penzion Pod grebenom. The surcharge is <strong>\u20ac10.00 per pet per day<\/strong>.<\/p><p>Unfortunately, pets are not allowed in the Jelen Rooms.<\/p><\/div><\/details>\n        <\/div>\n\n        <div class=\"jg-group\" id=\"prakticno\">\n          <h3>Practical information<\/h3>\n          <details><summary>Where are you located and how can I reach you?<\/summary><div class=\"jg-a\"><p>Jelenov greben is located at Olimje 90, 3254 Pod\u010detrtek. Directions can be found on the page <a href=\"\/en\/obiscite-nas\/\">Visit us<\/a>.<\/p><\/div><\/details>\n          <details><summary>Can I stay overnight with my camper?<\/summary><div class=\"jg-a\"><p>Yes, you can stay overnight with us with your camper. We do not charge for overnight stays, but in exchange for a parking space, we ask that you enjoy at least one meal with us - breakfast, lunch or dinner.<\/p><p>Breakfast price for external guests:<\/p><ul><li>adults: <strong>\u20ac18.00 per person<\/strong><\/li><li>children from 7 to 12 years old: <strong>9,00 \u20ac<\/strong><\/li><\/ul><p><strong>On weekends<\/strong> There is limited space for campers, so please arrive early. <strong>18:00<\/strong> and leave the room until <strong>10:00<\/strong> the next morning.<\/p><\/div><\/details>\n          <details><summary>Can I buy a gift certificate?<\/summary><div class=\"jg-a\"><p>Yes. Gift vouchers for accommodation packages, wellness, restaurant and shop can be ordered via the form on the page. <a href=\"\/en\/darilniboni-sobe\/\">Packages and gift vouchers<\/a>.<\/p><p>You can also find vouchers for gala dinners and restaurant vouchers on the page <a href=\"\/en\/darilni-boni\/\">Restaurant gift certificates<\/a>.<\/p><\/div><\/details>\n          <details><summary>Can I also order your products online?<\/summary><div class=\"jg-a\"><p>Yes. You can order homemade products from our Mom&#039;s Shop at <a href=\"https:\/\/www.jelenov-greben.si\/en\/trgovina\/\">online store<\/a>.<\/p><\/div><\/details>\n        <\/div>\n\n      <\/div>\n\n      <div class=\"jg-cta\">\n        <h3>Didn&#039;t find the answer?<\/h3>\n        <p>Write or call us - we are happy to help you.<\/p>\n        <div class=\"jg-actions\">\n          <a class=\"jg-btn\" href=\"mailto:info@jelenov-greben.si\">info@jelenov-greben.si<\/a>\n          <a class=\"jg-btn ghost\" href=\"tel:+38635829046\">+386 (0)3 5829 046<\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pogosta vpra\u0161anja Vse, kar morate vedeti pred obiskom Jelenovega grebena Kako vam lahko pomagamo? Zbrali smo odgovore na vpra\u0161anja, ki nam jih obiskovalci najpogosteje zastavijo. Izberite temo ali se pomaknite navzdol. Obisk in vstop Hranjenje \u017eivali Skupine Restavracija Nastanitve Prakti\u010dne informacije Obisk in vstop Ali je vstop na posest pla\u010dljiv? Ne. Vstop za individualne obiskovalce [&hellip;]<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12057","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.jelenov-greben.si\/en\/wp-json\/wp\/v2\/pages\/12057","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jelenov-greben.si\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jelenov-greben.si\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jelenov-greben.si\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jelenov-greben.si\/en\/wp-json\/wp\/v2\/comments?post=12057"}],"version-history":[{"count":42,"href":"https:\/\/www.jelenov-greben.si\/en\/wp-json\/wp\/v2\/pages\/12057\/revisions"}],"predecessor-version":[{"id":12101,"href":"https:\/\/www.jelenov-greben.si\/en\/wp-json\/wp\/v2\/pages\/12057\/revisions\/12101"}],"wp:attachment":[{"href":"https:\/\/www.jelenov-greben.si\/en\/wp-json\/wp\/v2\/media?parent=12057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}